Health care with Storebrand Child Insurance
With the new* Child Insurance from Storebrand you get health care from Dr.Dropin.
- Medical telephone
- Access to video consultation with doctor
- Video psychologist
- Crisis psychologist
*Started after October 8th 2026.

How to preceed

Medical telephone
Do you need medical help or a crisis psychologist? Call Dr.Dropin's medical helpline at 24 07 70 31. We will assess your needs and refer you free of charge to a video doctor or psychologist.

Referral to video doctor or psychologist
The nurse gives you a discount code. Download the Dr.Dropin app and enter the code. Make an appointment.

Referral to crisis psychologists
The nurse will assess the situation, schedule an appointment with a crisis psychologist, and provide you with all necessary information.
Dr.Dropin Medical Telephone
If you have questions about illness and health, you can contact the Dr.Dropin medical helpline. Here, you can speak with experienced nurses. If necessary, the nurse will refer you to a doctor via video consultation or psychologist at no extra cost.
The service is available 24 hours a day, 365 days a year.
Call the Dr.Dropin medical helpline at 24 07 70 31.

Dr.Dropin video chat with doctor
If necessary, the nurse will refer you to a video doctor.
Read more about video doctor
Crisis psychologist
Has your child experienced a serious and unforeseen event, and you need someone to talk to quickly? Crisis psychology gives your child, or you as a guardian if the child is under 14 years old, access to up to 10 hours of psychological first aid.
The service applies if the child becomes seriously ill, is involved in a severe accident, or experiences serious events such as a death, violence, robbery, or fire. We guarantee the first consultation with a psychologist within 24 hours, ensuring you get the acute support needed to handle the situation and reduce the risk of long-term aftereffects.
💭 Finding it hard to accept what has happened?
💭 Feeling confused?
💭 Experiencing a loss of ability to think logically and rationally?
The assistance applies to recent events, and the first consultation must take place no later than three months after the event occurred.

Psychologist on video
Does your teen need someone to talk to? Your child insurance includes up to 5 hours of video consultations with a psychologist per calendar year. The service is available for youths from the age of 14, with no deductible. Talking to a psychologist via video is a safe, flexible, and easy way to get professional help wherever you are.
Enter the discount code in the Dr.Dropin app under "Appointments" to access free sessions.
Find your psychologist
Preventive counseling for youths
Sometimes everyday life can feel especially challenging, and it helps to have someone to talk to. Through Child Insurance at Storebrand, you gain access to a preventive counseling service for young people experiencing everyday challenges. Falck delivers the service. The goal is to catch problems big and small at an early stage, providing the youth with valuable support, guidance, and tools to cope with the situation before the challenges become overwhelming.
Read more here
1. Download the Dr.Dropin app
2. Log in with BankID
3. Tap on "Agreements" (Avtaler)
4. Add agreement (avtale) and tap on "discount code " (rabattkode)
5. Fill in discount code and "add agreement"
6. Go back to the first screen and click on the desired service.
7. When you confirm the booking, you will see that your appointment is discounted.
8. Confirm the booking
You will receive the discount code for a video doctor via SMS after a consultation with a nurse.
