Frequently asked questions

Here you can read answers to frequently asked questions about going to a physiotherapist and chiropractor at Dr. Dropin.

Frequently asked questions

Physiotherapy, chiropractic, osteopathy and naprapathy
How do I book an appointment with a physiotherapist, chiropractor, osteopath or naprapath?

You book an appointment here on our website or by downloading the Dr.Dropin app.

You can choose where, when and with which therapist you want an appointment.

Please do not hesitate to call us on 24 07 77 05.

Do I need a referral?

No, you do not need a referral to book an appointment with a physiotherapist, chiropractor, osteopath or naprapath.

Do you have therapists with HELFO refund?

Some of our clinics host therapists who practice under a municipal operating agreement (Helfo). They run their own independent clinical practices and are not part of Dr.Dropin.

Read more here.

Do you offer shock wave therapy?

Yes, we have therapists who are very competent at shock wave therapy.

Read more here.

Do you offer diagnostic ultrasound examination?

Yes, read more here.

Do you offer ultrasound-guided injection treatment?

Yes, read more here.

How much pain should I have before I get to you?

You do not have to meet diagnostic criteria to come to us. No ailments are too small, as long as there are ailments for you.

Can you do sick leave?

Yes, our chiropractors are authorized to give sick leave for up to 12 weeks, when after thorough assessments it is considered necessary to take sick leave.
In case of sick leave or referral, a deductible of NOK 120 applies.

Can you refer to imaging, such as. MRI and X-ray?

Yes, our chiropractors are authorized to refer to imaging.


In case of sick leave or referral, a deductible of NOK 120 applies.

Can I use my health insurance / treatment insurance with you?

Yes, you can. We have an agreement with all the major insurance companies. You can book an appointment in the usual way, the only thing you need to bring to the appointment is your CASE ID number.

Read more here.

Can I speak another language?

Yes, the therapists can conduct the conversation in both Norwegian and English.

When are you open?

We are open from 08:00 - 21:00 Monday - Friday, and Saturdays from 09:00 - 17:00.

Read more about our availability on weekends and holidays here.

Deviating opening hours in some clinics may occur.

What does a consultation cost?

A session with a physiotherapist, chiropractor, osteopath, or naprapath costs NOK 765. This applies to both the initial consultation (or new assessment) and follow-up appointments.

A surcharge of NOK 120 applies on weekends and public holidays.

Other prices are available here.

Can I change or cancel my booking?

Yes, but cancellation/change must be made no later than 24 hours before the consultation. Hours that are cancelled after the deadline will be invoiced in full.

How do I pay?

You pay with a tip or bank card at the end of the hour at the clinic. You will of course receive a valid receipt.

When booking an appointment via our mobile app, you can choose to pay in advance via the app.

Do you have naprapaths and osteopaths?

Yes, several osteopaths and naprapaths work with us.

How long does an appointment last?

An initial appointment or new assessment with a physiotherapist, chiropractor, osteopath, or naprapath at Dr.Dropin generally lasts 40 minutes, though it may take more or less time. We always take the time to conduct thorough assessments to identify and understand the cause of your symptoms.

Follow-up appointments generally last 20–40 minutes, though they may take more or less time. We are committed to tailoring our care to you and your needs.

What does a physiotherapist?

A physiotherapist examines, treats and prevents diseases and injuries in bones, joints, muscles and tendons. The physiotherapist maps your need for treatment, training and rehabilitation. The goal is for you to develop, recycle or maintain equal functioning. The physiotherapist often performs tests of mobility, strength and balance. In addition, the physiotherapist sees it as his task to motivate and guide you to better health.

Read more here.

What does a chiropractor?

A chiropractor examines, treats and prevents disorders of the musculoskeletal system. These ailments can be located anywhere in the body, but the chiropractor usually treats the neck, back and pelvis. The pain may have arisen acutely or gradually as an overload injury. The ailments can be in joints, but also in muscles.

Read more here.

What does a osteopath?

An osteopath has broad knowledge of the body and the connections between physical, psychological and social factors that affect your health. An osteopath gives you good manual treatment, in addition to guiding, motivating and helping you to be active and take responsibility for your own health. Manual treatment can vary from manipulation techniques (bending), muscle stretching or lighter techniques for muscles and joints.

Read more here

How do I know if I should go to a physiotherapist, chiropractor or osteopath?

It is not possible to go wrong. If you come to a chiropractor with us, and we see that a physiotherapist is the best for you, then you will receive a recommendation about this. And vice versa.

Read more here.

What kind of treatment do I get?

The treatment you receive with us is always tailored to your individual needs.

Our process typically looks like this:

Thorough Assessment: Your first visit begins with a consultation and examination to understand your concerns and goals.

Customized Treatment Plan: We provide a professional evaluation and map out a further plan together with you.

Treatment and Follow-up: We use evidence-based methods and adjust the treatment along the way to ensure you get the best possible results.

What kind of follow-up care will I receive?

Good follow-up care is an essential part of your treatment to ensure lasting results and a safe process.

Our follow-up care typically includes:

Regular evaluations: We assess your progress along the way and adjust your treatment plan if your needs change.

Self-care and exercises: You will receive guidance and tools you can use at home to maintain and reinforce the effects of your treatment.

Final evaluation and prevention: Once you have reached your goals, we provide advice on how to prevent your symptoms or issues from returning.

How often and how long you need follow-up care depends on your specific situation, and we will clarify this together with you throughout the process.

Can I change therapist?

Yes, you can. You can easily book a new appointment with another therapist. Feel free to write in the comments field who you have been treated by before so that we can ensure a good transition for you.

Do you offer consultation via video?

Yes, we do, with physiotherapists.

Read more here.

Do you get just as good help over video?

On video, we can assist you with much of what you can get help with a physical consultation with a physiotherapist. We are very keen to help you where you are and our therapists have extensive experience with consultation via video.

The conversation takes place in a fully encrypted conversation room and follows the same standards and methods as otherwise

Can I get a prescription?

Physiotherapists and chiropractors cannot prescribe medication. To inquire about a prescription, you must book an appointment with your GP or doctor at Dr.Dropin.

Can I get help with acute ailments?

We have a short waiting time.

The examination will define what kind of treatment is right for you. Remember that acute back pain is often painful, but usually harmless.

Read more here.

Are you wondering about something that is not mentioned above? 💭

Do not hesitate to get in touch, we are always happy for questions and good input. Write to us at fysikalske@drdropin.no or call us on tel. 24 07 77 05..

Do you want guidance to find out which treatment suits you best?

Telephone: Call 24 07 77 05

Authorized healthcare personnel assist you over the phone. We answer the phone within 60 seconds. Free of charge.

Contact us